PAYMENT OPTIONS

Stripe

 

Stripe is a secure online payment processing and credit card processing platform. Unlike PayPal, Stripe is quick and easy. It allows you to make payments without creating your own account.

  • At the checkout page, please select Credit/Debit Cards as your payment method.

  • Please enter your card detail in the embedded Stripe form, and submit your order. 

If you need further information about Stripe, please visit https://stripe.com/

Manual Payments (Direct Deposit)

Alternatively, you may complete your payment through online banking.

  • At the checkout page, please select Manual Payments as your payment method, and submit your order.

  • After submitting your order, you’ll need to make payment of the total cost of your order, including shipping fee, directly to our bank account before your order can be processed for dispatch.

 

Our bank account details are:
Name: OF HAND AND HEART LTD
Bank: ANZ
Account Number: 01-0277-0820650-00

 

  • Please use your Order Number (provided at checkout) and full name as a reference against your deposit so that we are able to identify your payment. Feel free to contact us to confirm the details of your payment.

  • Your order will be dispatched promptly once we receive your payment. Orders are held for 7 days.

SHIPPING / CLICK & COLLECT

Shipping

Shipping Overseas - TBA, Please place order by contact form.

 

Shipping within New Zealand

 

Small Items (e.g. Jewellery) - Nationwide

  • Economy Tracked (insurance up to $250, 2-3 business days) -  $9

  • Courier Non-signature (insurance up to $2000, 1-2 business days) - $11 

  • Courier & Signature (insurance up to $2000, 1-2 business days) - $14

 

Other Items - North Island

  • Economy Tracked (insurance up to $250, 2-3 business days) - $15 for the first 5kg & 0.025m3 volume, $10 for each 5kg or 0.025m3 extra.

  • Courier Non-signature (insurance up to $2000, 1-2 business days) - $21 for the first 5kg & 0.025m3 volume, $17 for each 5kg or 0.025m3 extra.

  • Courier & Signature (insurance up to $2000, 1-2 business days) - $27 for the first 5kg & 0.025m3 volume, $17 for each 5kg or 0.025m3 extra.

 

Other Items - South Island

  • Economy Tracked (insurance up to $250, 2-3 business days) - $20 for the first 5kg & 0.025m3 volume, $15 for each 5kg or 0.025m3 extra.

  • Courier Non-signature (insurance up to $2000, 1-2 business days) - $39 for the first 5kg & 0.025m3 volume, $34 for each 5kg or 0.025m3 extra.

  • Courier & Signature (insurance up to $2000, 1-2 business days) - $45 for the first 5kg & 0.025m3 volume, $34 for each 5kg or 0.025m3 extra.

 

*Volume refers to height x length x thickness of a parcel (in cubic meter).

*Shipping fee includes handling fee.

 

Click & Collect

  • FREE

  • We will let you know when you can collect your order by an email. Please wait for an email confirming your order is ready for collection before visiting us.

  • Your order will be ready for collection in 1 business day.

  • Address for collection - 19B Queen Street, Warkworth 0910

  • Opening Hours - 11am - 4pm, Mon - Sat

  • Orders must be collected within 14 days from the date you are notified by email that your Order is ready for collection.

  • If your Order is not collected within this time, your order may be cancelled.